Customer support

At Always Bargain, we are committed to providing top-notch customer support to ensure that your experience with us is seamless and efficient. Whether you need assistance with an order, product information, or any other inquiry, our dedicated customer service team is here to help.

How to Reach Us:

• Phone Support:
  Call us at (908) 940-0126 to speak directly with a customer service representative. Our phone lines are open Monday through Friday, from 9 AM to 5 PM EST. For urgent matters, feel free to leave a voicemail after hours, and we will return your call as soon as Possible.
  
  
• Email Support:
  You can email us at dm@pinehillusa.com for any non-urgent inquiries. We typically respond within 24 hours during business days.
  
  
• Contact Form:
  For detailed inquiries or requests, use our online contact form located on the “Contact Us” page. This is a great option for questions about bulk pricing, shipping, or custom Orders.

What We Can Help With:

• Order Status & Tracking:
  Need an update on your order? Contact us, and well provide the latest information regarding its processing and shipment status.
  
  
• Product Inquiries:
  If you have questions about our product offerings, minimum order quantities, or product specifications, our team is ready to assist.
  
  
• Returns & Exchanges:
  Should you receive a damaged or defective product, or if there’s an issue with your order, we will guide you through the return or exchange process quickly and hassle-free.
  
  
• Bulk Pricing & Custom Orders:
  Looking for a custom solution or bulk pricing for a large order? Our sales team is happy to provide a tailored quote based on your business needs.

Response Times:

We pride ourselves on quick response times. For phone support, we aim to resolve your query during the call. Email and contact form inquiries are typically answered within 24 hours. For urgent matters, please leave a voicemail for the fastest response.

Our Commitment to You:

Your satisfaction is our top priority. We provide exceptional support from the moment you contact us until your order is delivered. If you ever encounter any issues, we will work with you to find a solution promptly.
For any additional questions or support, feel free to reach out to us - were always here to help!